Welcome to the TrackProof FAQ page
Here, you’ll find answers to the most common questions about how our transport management solution can help streamline your logistics operations. Whether you’re looking to reduce paperwork, improve delivery accuracy, or gain real-time visibility into your fleet, TrackProof is designed to make your business more efficient and your delivery process more reliable. If you don’t see the answer you’re looking for, feel free to contact our team—we’re here to help!
TrackProof is an all-in-one transport management solution designed to optimise your logistics operations. It offers real-time tracking, visual proof of delivery (POD), and seamless automation to help businesses manage their fleets more efficiently, reduce risks, and improve customer satisfaction.
TrackProof is built for businesses that manage their own fleet of vehicles, including industries such as:
- Retail
- Wholesale Distribution
- Manufacturing
- Construction
It is ideal for businesses that need to track deliveries, capture proof of delivery, and optimize fleet management.
TrackProof replaces manual paperwork, spreadsheets, and signed documents with digital solutions. Our system automatically syncs orders, assigns deliveries to drivers, captures proof of delivery (via photos or signatures), and stores all documents digitally, reducing administrative workload and potential errors.
Proof of Delivery (POD) is documentation that confirms goods have been delivered as ordered. It can include a photo, customer signature, geo-location data, and time/date stamps. POD helps eliminate disputes, provides accountability, and ensures deliveries are completed on time.
Yes, TrackProof offers a powerful API that can seamlessly integrate with your existing systems, enabling real-time data import and export. This integration ensures that all your systems stay synchronised, minimising manual data entry and streamlining operations.
TrackProof helps mitigate delivery risks by offering real-time tracking and visual proof of delivery. The system provides instant visibility into your fleet’s location and delivery status, reducing uncertainties and the chances of lost or delayed shipments.
Yes! TrackProof allows you to track both current and past locations of your drivers in real time. This feature helps improve route optimisation, monitor delivery progress, and ensure timely deliveries.
TrackProof is available via a mobile app for both Android and iOS devices. The mobile app allows drivers to receive job updates, capture proof of delivery, and manage their tasks on the go. Transport managers can also access TrackProof from their desktop or mobile devices for real-time visibility.
TrackProof allows drivers to work offline when there is no cellular coverage. Once the driver is back online, the app automatically syncs the data, ensuring all information, including proof of delivery, is uploaded without any disruptions.
To get started with TrackProof, you can request a free demo to explore the system’s features or inquire about pricing. Our team will help you understand how TrackProof can streamline your logistics operations and answer any questions you may have.
